Downloads





Download Remote Suppprt Tool

Download ontoIT's Remote Support Tool. Right click and save to a convenient location. Once downloaded, run the application and call 07 5484 0200 to have your technician login to your desktop.



Download Microsoft Security Essentials

Download Microsoft Security Essentials. A free anti-virus program from Microsoft. This provides good protection without slowing down your system. Please uninstall any other anti-virus programs before installing.



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Rates

No Call Out fees or Travel Costs Our customers pay no call out or travel fees where site visits are performed between 8.30am and 5.30pm Monday to Friday.

Casual and Contract Rates Casual Customer rates are $110 per hour, billed in 15 minute increments after the first hour.
Contract Customer rates are $99 per hour, billed in 15 minute increments after the first half hour

Telephone Support and Remote Desktop sesions are $88 per hour, billed in 15 minute increments.

Our Maintenance and Support Programs have unlimited free telphone and remote support.

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